Ratings and Membership

Membership By Invitation Only

• Applications to become a member are sent to selected bed and breakfast inns we believe meet our minimum standards for membership.
• Minimum requirement for membership is meeting local government qualifications for owning and operating a bed and breakfast inn.
• Annual membership is $125 per year.
• Membership entitles innkeepers to apply for a two or three star listing
• One star listings are the selection of the director but are not current members of Bed and Breakfast Santa Cruz.
  

Rating System

• Our rating system is based upon licensing, inspections and creditable reviews earned by our members. It is the travelers responsibility to investigate the content of reviews and inspections.
• Reviews older than five years are unacceptable.
• We do not judge our members according to amenities provided, luxury, historical significance or comments submitted by users of our web site or from the innkeepers themselves.
• We do encourage and welcome comments from travelers. This information will be forwarded by email or faxed to our members.
• Reoccurring complaints need to be addressed either by correction or by specification on our information page. Members understand that failure to respond to reoccurring complaints may result in forfeiting their membership.

Information Page

• Bed & Breakfast In Napa Valley has full editorial control of the information page. Amenities are written from our point of view, not the innkeepers point of view.
• Although we rely very heavily on the trust of our members that this information is correct, members clearly understand that false information is cause for revoking membership immediately without refund of any dues paid in advance.
• Tourist using our directory are encouraged to let us know if any collected information is incorrect.
  

What We Do Not Do

• We do not personally inspect the properties of our members.
• We do not guarantee that all information provided members is correct.
• We do not suspend membership due to minor or one time only complaints.
• We do not list inns advertising according to race, relegion or sexual orintation.

Richard J. Hammond
Director


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                      Phone: (707) 942-6162